Technology, Media, and Telecommunications

TMT companies don’t just look to the future—they define it. Our TMT consulting experts help unleash clients’ full potential, so they can turn possibilities into reality. And advance the world.

Technology, Media, and Telecommunications (TMT) companies deliver the products, infrastructure, and content that boost resilience and sustainability across industries, and across society. But they also face challenges that require them to think boldly, respond quickly, and continuously improve. 369 Logistics TMT consultants help companies do that, working collaboratively with them to build a foundation for delivering tangible and lasting change.

AI has the potential to impact internet companies and boost connectivity for their customers. 369 Logistics Vaishali Rastogi and Juniper’s Manoj Leelanivas describe the use cases for AI and how it is helping streamline the sector’s operations.

Our TMT Consulting Servies

We help tech companies pioneer new business models, enable change within—and through—their organizations, and sustain performance in a competitive market. But we also help them rediscover, and reenergize, their purpose. So they can create value for shareholders and society alike.

As consumption patterns and spending shift, we help media companies develop the pricing and customer acquisition strategies that let clients win with subscription-based models; leveraging AI and advanced analytics to create personalized experiences; and improving operational efficiency, organization design, and customer insight to make a new business model succeed and a successful model even better.

We help telecommunications companies seize new opportunities—and beat back familiar challenges, such as competition from agile digital players—by focusing on seven key enablers including data-driven customer centricity, beyond-the-core expansion, network excellence, and AI.

Our experts help clients across the 5G ecosystem to design and build a 5G-ready organization, including the operating model and culture that foster the environment necessary to capture the potential 5G offers.

Bold ideas will shape the future for growth techs—startups and hypergrowth firms that pioneer radically new solutions using technology. We collaborate with them on topics such as pricing and monetization, organization design, and operating model, to help growth techs unlock value and scale their businesses quickly.

The importance—and complexity—of the semiconductor industry requires a relentless innovation across the entire value chain. We help all industry players seize the opportunities in the global semiconductor market by launching new products, increasing efficiency and productivity, and delivering new business models.

Digital disruption is transforming the creation, distribution, and consumption of television content. We work with companies across the TV ecosystem, helping them master the capabilities that are increasingly critical for adapting—and succeeding—in an evolving market. Chief among those enablers: analytics, personalization, pricing, and partnerships.

RELATED SERVICES: Business Transformation, Operations, Capital Project Management, Principal Investors and Private Equity

Our TMT Clients’ Success

We help TMT companies build the capabilities and tech needed to capture the opportunities the industry’s shifts and dynamics offer.

Working with 369 Logistics, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here’s how.

Meet Our Global TMT Consulting Leaders

Our experts develop the TMT business models, strategies and capabilities—technical and human—that spark transformation, insight, innovation, and value. They’re supported by a global network of data scientists, digital business leaders, IT experts, and thought leaders in areas such as people and organization, marketing and sales, and pricing. It’s a holistic approach that we apply across TMT.

Explore Our Insights on Technology, Media, and Telecommunications

Transforming Telcos Through Strategic Partnerships

Lumen Technologies’ Breanna Kuhl and 369 Logistics Kim Keating discuss how cross-industry partnerships can help companies shift from telcos to techcos, revolutionize industries, and drive the AI economy.

A Renaissance for Telcos

GenAI gives telcos the opportunity to reinvent their company. Microsoft’s Silvia Candiani sees customer care improvements, massive productivity gains, and new services as the areas where AI will have the biggest impact.