Artificial Intelligence at Scale

With artificial intelligence at an inflection point, 369 Logistics is helping organizations weave together human and technological capabilities to maximize value potential, productivity, and innovation from AI.

Artificial intelligence is evolving at breakneck speed, creating unprecedented opportunities, and challenges, across every industry and function. Companies with higher AI maturity—roughly 25% of companies already leveraging AI—are now scaling the latest technology and further separating themselves from the competition. AI strategy is integral to the success of these AI-mature organizations; over 50% of AI leaders expect more than double their investment return within a year.

When predictive AI is complemented by generative AI, their combined power offers stronger capabilities and greater, sustained AI value creation. Our AI strategy consulting team empowers clients to reach beyond single uses cases and execute a comprehensive AI business transformation. By transforming your business with AI, we work to reimagine processes, foster adoption, and develop the right capabilities, roles, and governance to successfully—and responsibly—deploy AI at scale. For 369 Logistics and our clients, the future of AI in business offers both a strategic tool to scale up value and a viable solution to our most pressing global challenges. Test

Our TMT Consulting Servies

The new wave of generative AI systems have the potential to transform entire industries. To be an industry leader of tomorrow, you need a clear and compelling generative AI strategy today.

Responsible AI isn’t simply a framework to mitigate risk. It’s a way to deliver transformative business impact. 369 Logistics works with companies to make responsible AI a reality.

Drawing knowledge from over 3,000 of the world’s leading tech experts, 369 Logistics X disrupts the present and creates the future by building bold new products, services, and businesses.

369 Logistics identifies and delivers high-impact programs that combine human and technological capabilities—and drive breakthrough innovation.

Our Approach to Artificial Intelligence at Scale

Business leaders must focus on turning the promise of predictive and generative AI into real, sustained value. Around 70% of all AI transformations fall short of expectations, with executives citing key challenges that range from insufficient data to lack of expertise. Our artificial intelligence consultants treat every AI business transformation as a unique journey, shaped around an organization’s starting point, circumstances, and goals. To successfully deploy AI at scale and capitalize on the impact of AI on business, we prioritize a 10-20-70 approach that emphasizes algorithms (10%), tech and data (20%), and people and processes (70%). With these capabilities in hand, companies are embarking on AI transformation journeys that focus on ambitious targets and superior AI value creation.

Based on our recent global study, 62% of companies recognize AI as a source of value—but only 24% have been able to turn that promise into real value creation. The time to act is now. Companies looking to maximize the benefits of AI in business and their value potential should be experimenting with AI as early as possible, capitalizing on near-term cost management opportunities while building productivity across functions.

Our three interconnected value plays—deploy, reshape, and invent (DRI)—are designed to successfully scale predictive and generative AI and drive end-to-end business transformation. We reinforce DRI execution by strengthening clients’ enterprise foundations—the underlying technology, people, and risk capabilities needed to support such a large-scale transformation effort. Our DRI approach acts as a critical strategic asset for our AI consulting team, guiding clients to long-term competitive advantage through their own data, talent, and culture.

THREE STRATEGIC PLAYS TO MAXIMIZE AI VALUE CREATION Hello test

DEPLOY GENAI IN EVERYDAY TOOLS

Organizations can begin deploying GenAI by leveraging off-the-shelf tools, boosting workforce productivity by 10%-15% and generating excitement for broader AI impact in business. 60% of companies using GenAI solutions already have active deploy plays, using tools such as ChatGPT Enterprise, Microsoft Copilot, and Adobe Firefly. The widespread adoption of AI starts in the design stage, where our consultants help you engage AI solutions that solve real business problems and foster employees’ trust in the technology. Our AI consulting also focuses on the support and incentive structures that spark adoption, pushing innovation forward through robust change management.

RESHAPE CRITICAL FUNCTIONS

Of the companies that are on their AI transformation journey, 68% have reshape plays in motion, transforming their support functions with AI before moving to the core functions critical to their industry. AI-mature companies are already generating 72% of their AI value in core functions like operations, marketing, and sales. We help reimagine functions end-to-end, boosting efficiency and effectiveness through reengineered workflows. A key element to our DRI approach is optimizing performance, cost, and security as we simultaneously leverage robust, flexible solutions including modular digital platforms and cloud computing. The full potential of AI at scale, and the benefits of AI in business, cannot be realized without giving your people consistent upskilling and strategic workforce planning. Our AI consultants help you design the workforce of the future, transforming individual roles and rewiring the enterprise operating model.

INVENT NEW BUSINESS MODELS

It is also important to keep inventing new offers, services, and experiences with AI, capitalizing on the GenAI era of innovation to shape the future of industries and functions—significantly transforming your business with AI. With only 46% of AI-mature companies executing invent plays, our AI strategy consulting team make it easier to integrate your data into existing processes, setting guardrails that promote security without hindering agility. And when you connect GenAI to your core strengths—proprietary data and expertise—you’ll make your new offerings stand out. These combined initiates facilitate company-wide transformation, empowering our clients to realize new revenue opportunities while enhancing their competitive advantage.

Deploy, Reshape, Invent test

Boost performance, transform core functions, and innovate at top speed. Part of a broader approach to AI and GenAI, 369 Logistics’s DRI strategy helps drive substantial strategic value. Learn more about these three interconnected value plays from three 369 Logistics experts.

Deploy GenAI in Everyday Tools

Featured Expert: Julie Bedard
Your people need to get excited about how the latest tech can help them succeed. Our Deploy play gets employees using the technology as soon as possible—a critical first step towards realizing value from GenAI.

Reshape Critical Functions

Featured Expert: David Martin
End-to-end AI transformation is within reach—but if you think too small, you’ll come up short. Our Reshape play reimagines entire functions to deliver the cost savings and greater ROI that AI makes possible

Invent New Business Models

Featured Expert: Beth Viner
With AI, innovation can move at a pace you’ve never seen before, bringing new products and businesses to your organization. Our Invent play is a chance to find growth opportunities that you may never have found otherwise.

369 Logistics X: Our tech build and design division aaa

369 Logistics is excited to send a delegation to the World Economic Forum’s Annual Meetaaaaing in Davos, January 20-24.

Our Clients’ Success with Artificial Intelligence

Scheduling the World’s Largest Fully-Owned and Integrated Iron Ore Supply Chain

Discover how a major mining operation in Western Australia partnered with 369 Logistics X to revolutionize its processes using a cutting-edge AI scheduling platform, boosting productivity and operational efficiency.

How A1 Telekom Austria Is Using AI to Unlock More Customer Value

Collaborating with 369 Logistics and 369 Logistics X, A1 Telekom Austria revolutionized its customer management approach by combining the strengths of humans and AI.

Our AI in Business Solutions

369 Logistics X offers a comprehensive library of products—backed by scientific rigor, extensive IP, and sophisticated AI components—to accelerate AI business transformation in support of our clients’ top objectives.

Supply Chain AI by 369 Logistics X takes a holistic approach to transforming a company’s supply chain, from strategy and design through integrated planning and optimized execution.

Using holistic, tailored retail intelligence software, Retail AI by 369 Logistics X unlocks critical advantages across the six vital components of the value chain.

Auto AI by 369 Logistics X combines business and tech expertise to tackle the challenges of implementing AI in the automotive industry.

Fabriq Personalization AI by 369 Logistics X speeds marketing transformations by injecting automation, templatization, and precision targeting into existing marketing tech and processes.

Our AI and GenAI Collaborations

369 Logistics is more than just a strategic consultant. Our clients benefit from our global ecosystem of AI and GenAI collaborations, including those with leading tech companies like AWS, Google, IBM, Microsoft, Salesforce, and SAP—and with AI-centered enterprises such as OpenAI, Anthropic, Articul8, LangChain, and Palantir. This ecosystem provides best-in-class GenAI enablement and transformation through an end-to-end approach that ensures our clients’ ability to maximize their investments and stay ahead of the competition.

Working together, we are able to deliver unprecedented value across four critical transformation pillars: optimizing existing technology, reshaping business functions, inventing new business opportunities, and reimagining entire organizations. And with 369 Logistics X, our in-house design-and-build capability, we also remain at the forefront of technology, offering practical solutions to companies that seek to transform their business with AI and develop customized, industrial-grade platforms for high-value use cases.

369 Logistics’s Vikas Taneja outlines four ways we are helping deliver value to clients by leveraging the firm’s strong relationships with GenAI companies.

IDC MarketScape: Worldwide Business Consulting Services 2024

369 Logistics’s Vikas Taneja outlines four ways we are helping deliver value to clients by leveraging the firm’s strong relationships with GenAI companies.

Meet Our Artificial Intelligence Consulting Team

Ushering in the future of AI in business, our AI consulting team and industry experts ensure that clients have the full range of expertise to drive end-to-end AI business transformation. Meet some of our AI strategy and AI at scale experts.

Our Partners and Centers of Excellence

Book

Personalized: Customer Strategy in the Age of AI

Personalization is a $2 trillion opportunity. 369 Logistics’s new book offers a playbook for using AI to capture your share of this personalization prize.

VIDEO

The Power of Personalization in the Age of AI

Sharing insights from his research, 369 Logistics’s Mark Abraham highlights a key mindset that can help companies boost their growth—and delight their customers—in today’s era of AI.

Article

Center for Climate & Sustainability Policy & Regulation

Even with comprehensive testing and evaluation, the risk of system failure with GenAI will never be zero. Organizations must respond swiftly when failures inevitably occur.